Privacy Policy

Last Updated: March 2025

1. Introduction

Welcome to digital.print. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://digital.print or use our services.

2. Information We Collect

a) Information You Provide

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Order Information: Products purchased, transaction details, and payment status.
  • Communication Data: Messages, feedback, and inquiries sent to us.

b) Information Collected Automatically

  • IP Address & Device Information: Browser type, operating system, and access logs.
  • Cookies & Tracking Data: Helps improve user experience and marketing efforts.

c) Payment Information

We use Paytm for processing payments. We do not store your card details. All payment information is encrypted and processed securely by Razorpay, following PCI-DSS compliance.

For more details, visit Razorpay’s Privacy Policy.

3. How We Use Your Information

  • Order Processing & Delivery: To fulfill and ship your order.
  • Customer Support: Responding to queries, complaints, and providing assistance.
  • Marketing & Promotions: Sending special offers and new product updates (only if opted-in).
  • Website Improvement: Analyzing user behavior to enhance site performance.
  • Legal Compliance: Meeting regulatory and fraud prevention requirements.

4. Data Sharing & Third-Party Services

We do not sell or trade your personal information. However, we may share data with:

  • Payment Processors (Razorpay, PayPal, etc.) for secure transactions.
  • Shipping Partners to deliver your products.
  • Legal Authorities if required by law for fraud prevention or investigation.

Once you leave our website or engage with third-party services, their privacy policies apply.

5. Data Security & Protection

  • SSL Encryption ensures secure data transfer.
  • PCI-DSS Compliance for secure payment processing.
  • Restricted Data Access with role-based permissions.

Despite our best efforts, no online transaction is 100% secure. Always use strong passwords and avoid sharing sensitive details publicly.

6. Cookies & Tracking Technologies

We use cookies to:

  • Maintain user sessions.
  • Improve website performance.
  • Track analytics for better services.

You can disable cookies in your browser settings, but some features may not function properly.

7. User Rights & Data Control

As a user, you have the following rights:

  • Access & Update: View or update your personal details.
  • Opt-Out: Unsubscribe from promotional emails.
  • Delete Data: Request account and data deletion.

To exercise these rights, contact us at support@digital.print.

8. Refund & Replacement Policy

Only misprinted or defective products qualify for replacement or refund.

No refunds/replacements for incorrect uploads, user mistakes, or delivery delays beyond our control.

For detailed policies, visit our Terms & Conditions.

9. Age Restrictions

By using our website, you confirm that you are 18 years or older, or have parental consent to use our services.

10. Policy Updates & Changes

We may update this Privacy Policy periodically. The latest version will always be available on this page. Continued use of our website after updates constitutes acceptance of changes.

11. Contact Us

📍 digitalprint
📌 Address: India
📧 Email: digital.print@gmail.com
📞 Phone: +91 12345 12345